MANAGER WAS ASSIGNED ON CASH DRAWER ERROR:

USERNAME: pos.admin1@roasters.com.ph

PASSWORD: 123456

  • ANY OUTLET IS OKAY
  • SEARCH USER MANAGEMENT ON UPPER RIGHT
  • THEN CLICK USER LIST
  • LOOK FOR THE MANAGER’S ACCOUNT THEN DOUBLE CLICK
  • SCROLL DOWN AND CHANGE SHIFT MANAGER TO CASHIER THEN SAVE
  • GO TO POS AND RE-OPEN XILNEX APP
  • LOGIN THE ACCOUNT YOU CHANGED THEN CHECKOUT (IF NOT WORKING RESTART POS THEN TRY AGAIN)
  • AFTER CHECKOUT, GO BACK TO XILNEX PORTAL AND CHANGED IT BACK TO SHIFT MANAGER AGAIN
  • RE-OPEN XILNEX APP ON POS THEN SYNC AGAIN.

 

REGISTERING MAGCARD ON POS:

  • LOG IN ADMIN ACCOUNT

 USERNAME: pos.admin1@roasters.com.ph

 PASSWORD: 123456

  • GO TO SETTINGS (3 MINUS SIGN ON UPPER LEFT)

  • GO TO USER MANAGEMENT THEN SELECT USER LIST
  • LOOK FOR THE MANAGER ACCOUNT THEN SELECT EDIT BUTTON
  • ADD MAGNETIC CARD
  • *REGISTRATION PROMPT* THEN SWIPE MAG CARD CLICK OKAY THEN APPLY.
  • LOG OUT ADMIN ACCOUNT
  • GO TO LOGIN THEN SELECT *PIN ACCESS* THEN SWIPE MAGCARD AGAIN TO LOGIN

 

 

 

 NO CASHIER NAME TO ASSIGN / DIRECT LOG IN ON F&B POS:

  • ASK FOR UPDATED WEBYTES
  • COPY UPDATED PATCH OF WEBYTES (*RELEASEINFO, *RBS_RETAILPOS.EFS)

  • GO TO DRIVE C:
  • GO TO WEBBYTES FOLDER THEN PASTE UPDATED PATCH
  • RESTART POS
  • OPEN XILNEX APP THEN SYNC